Field Service Software Built Around Your Business
Start with the power of Field Hero and customize it around your company's workflows, processes, teams, and customers.
From custom workflows and dashboards to specialized integrations and completely new features, Field Hero Enterprise gives growing service businesses software designed around how they actually operate.
Custom implementation • Dedicated support • Built for growing service organizations
Your Business Shouldn't Have to Adapt to Your Software
Most field service platforms force every company into the same workflows. That works until your business becomes more complex.
Field Hero Enterprise takes a different approach. We start with the Field Hero platform and customize it around your organization.
Custom Workflows
Build workflows around how your company actually handles calls, jobs, dispatching, approvals, invoicing, and customer communication.
Custom Features
Need something Field Hero doesn't currently offer? Our team can scope and build functionality specifically for your organization.
Custom Integrations
Connect Field Hero with the software and services your organization already relies on.
Custom Experience
Customize dashboards, permissions, terminology, processes, forms, reports, and other areas of the platform.
And much more — from custom reports and forms to multi-location workflows and new feature development. If what you need isn't standard, we scope it.
How Enterprise Works
- 1
Discovery
We meet with your team to understand how your business operates, what problems you're trying to solve, and what you need from your software.
- 2
Scope & Quote
We create a customized project scope covering the requested configuration, integrations, features, implementation requirements, and upfront development cost.
Enterprise implementation and customization is quoted individually based on project scope.
- 3
Build & Launch
Our team configures and develops your Field Hero environment, works with your organization through testing, and prepares the platform for launch.
- 4
Manage & Improve
After launch, Field Hero continues managing and supporting your platform through an Enterprise monthly management plan.
Enterprise Pricing Built Around Your Requirements
Your initial implementation cost is based on the amount of configuration, development, integrations, migration, and customization required.
- Platform configuration
- Custom workflows
- Initial feature development
- Integrations
- Data migration
- Implementation
- Testing
- Launch assistance
The monthly Enterprise management fee covers continued platform management, support, maintenance, and reasonable small adjustments to your customized Field Hero environment.
- Platform management
- Enterprise support
- Maintenance
- Small configuration changes
- Minor workflow adjustments
- Minor platform edits
- Ongoing optimization
The actual monthly fee is determined during the Enterprise proposal based on your environment and ongoing requirements.
Major modifications, new custom functionality, significant integrations, or development outside the included Enterprise management scope are billed separately at $300 per development hour.
- New custom features
- Major workflow changes
- Complex integrations
- Large reporting projects
- Significant platform modifications
- Specialized development
All additional development work will be scoped and approved before billable work begins.
Enterprise Cost = Initial Implementation + Monthly Management + Optional Custom Development
No surprise development bills. Additional billable development is scoped and approved before work begins.
Built for Businesses That Need More
Growing Service Companies
Businesses whose processes have become too complex for standard field service software.
Multi-Location Organizations
Organizations managing multiple offices, territories, departments, or brands.
Specialized Service Businesses
Companies with unique workflows that don't fit traditional FSM platforms.
Enterprise Questions
Tell Us What You Need
Every Enterprise implementation starts with a conversation. Tell us about your business and what you need your software to do.